{"id":3,"date":"2026-04-07T07:29:55","date_gmt":"2026-04-07T07:29:55","guid":{"rendered":"https:\/\/abplumbingngas.com\/?page_id=3"},"modified":"2026-05-25T07:59:38","modified_gmt":"2026-05-25T07:59:38","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/abplumbingngas.com\/?page_id=3","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-777b4261 e-flex e-con-boxed e-con e-parent\" data-id=\"777b4261\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39425dc elementor-widget elementor-widget-text-editor\" data-id=\"39425dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h2 class=\"wp-block-heading\"><\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b5c1ef9 e-flex e-con-boxed e-con e-parent\" data-id=\"b5c1ef9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9cdad1a elementor-widget elementor-widget-text-editor\" data-id=\"9cdad1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"qMYqUG_convSearchResultHighlightRoot\">\n<div class=\"\" data-turn-id-container=\"request-69dafd59-b7a8-8324-96ad-5c7443ffb4ac-2\" data-is-intersecting=\"true\">\n<section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-69dafd59-b7a8-8324-96ad-5c7443ffb4ac-2\" data-turn-id-container=\"request-69dafd59-b7a8-8324-96ad-5c7443ffb4ac-2\" data-testid=\"conversation-turn-53\" data-scroll-anchor=\"false\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"8387c9d2-afc3-454d-be01-0febd9d8d636\" data-message-model-slug=\"gpt-5-5\" data-turn-start-message=\"true\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert wrap-break-word w-full dark markdown-new-styling\">\n<h1 data-section-id=\"bs94m8\" data-start=\"0\" data-end=\"18\">Privacy Policy<\/h1>\n<h2 data-section-id=\"xiupx5\" data-start=\"19\" data-end=\"51\">AB Plumbing &amp; Gas Solutions<\/h2>\n<p data-start=\"52\" data-end=\"74\"><strong data-start=\"52\" data-end=\"74\">ABN 81 207 616 203<\/strong><\/p>\n<p data-start=\"76\" data-end=\"109\"><strong data-start=\"76\" data-end=\"95\">Effective Date:<\/strong> [Insert Date]<\/p>\n<hr data-start=\"111\" data-end=\"114\" \/>\n<h2 data-section-id=\"xgfogq\" data-start=\"116\" data-end=\"134\">1. Introduction<\/h2>\n<p data-start=\"136\" data-end=\"370\">AB Plumbing &amp; Gas Solutions (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) is committed to protecting your privacy and handling your personal information responsibly in accordance with the <em data-start=\"298\" data-end=\"322\">Privacy Act 1988 (Cth)<\/em> and the <em data-start=\"331\" data-end=\"369\">Australian Privacy Principles (APPs)<\/em>.<\/p>\n<p data-start=\"372\" data-end=\"526\">This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage with our business, website, or services.<\/p>\n<hr data-start=\"528\" data-end=\"531\" \/>\n<h2 data-section-id=\"68aae9\" data-start=\"533\" data-end=\"570\">2. Personal Information We Collect<\/h2>\n<p data-start=\"572\" data-end=\"627\">We may collect and hold personal information including:<\/p>\n<ul data-start=\"629\" data-end=\"900\">\n<li data-section-id=\"apwdks\" data-start=\"629\" data-end=\"642\">Full name<\/li>\n<li data-section-id=\"1t9jjiv\" data-start=\"643\" data-end=\"678\">Residential or business address<\/li>\n<li data-section-id=\"lw2i8u\" data-start=\"679\" data-end=\"707\">Service or site location<\/li>\n<li data-section-id=\"1tzdck7\" data-start=\"708\" data-end=\"724\">Phone number<\/li>\n<li data-section-id=\"wk4jiq\" data-start=\"725\" data-end=\"742\">Email address<\/li>\n<li data-section-id=\"sicu6\" data-start=\"743\" data-end=\"778\">Billing and payment information<\/li>\n<li data-section-id=\"174n5wv\" data-start=\"779\" data-end=\"837\">Details relating to plumbing or gas services requested<\/li>\n<li data-section-id=\"z86zd1\" data-start=\"838\" data-end=\"900\">Communications between you and AB Plumbing &amp; Gas Solutions<\/li>\n<\/ul>\n<hr data-start=\"902\" data-end=\"905\" \/>\n<h2 data-section-id=\"foue34\" data-start=\"907\" data-end=\"948\">3. How We Collect Personal Information<\/h2>\n<p data-start=\"950\" data-end=\"995\">We may collect personal information when you:<\/p>\n<ul data-start=\"997\" data-end=\"1248\">\n<li data-section-id=\"br6d86\" data-start=\"997\" data-end=\"1039\">Request a quote or engage our services<\/li>\n<li data-section-id=\"15cal6r\" data-start=\"1040\" data-end=\"1107\">Contact us via phone, email, website enquiry form, or in person<\/li>\n<li data-section-id=\"66upij\" data-start=\"1108\" data-end=\"1158\">Accept a quote or provide service instructions<\/li>\n<li data-section-id=\"eprud3\" data-start=\"1159\" data-end=\"1196\">Receive invoices or make payments<\/li>\n<li data-section-id=\"1b4sbwb\" data-start=\"1197\" data-end=\"1248\">Communicate with us regarding works or accounts<\/li>\n<\/ul>\n<hr data-start=\"1250\" data-end=\"1253\" \/>\n<h2 data-section-id=\"3iwbvu\" data-start=\"1255\" data-end=\"1292\">4. How We Use Personal Information<\/h2>\n<p data-start=\"1294\" data-end=\"1330\">We use your personal information to:<\/p>\n<ul data-start=\"1332\" data-end=\"1592\">\n<li data-section-id=\"12deor1\" data-start=\"1332\" data-end=\"1369\">Provide plumbing and gas services<\/li>\n<li data-section-id=\"35c9vl\" data-start=\"1370\" data-end=\"1422\">Prepare quotes, invoices, and service agreements<\/li>\n<li data-section-id=\"x6k15r\" data-start=\"1423\" data-end=\"1490\">Communicate regarding bookings, works, scheduling, and accounts<\/li>\n<li data-section-id=\"5jj8jv\" data-start=\"1491\" data-end=\"1534\">Manage payments and business operations<\/li>\n<li data-section-id=\"1vyz62r\" data-start=\"1535\" data-end=\"1592\">Comply with legal, regulatory, and safety obligations<\/li>\n<\/ul>\n<hr data-start=\"1594\" data-end=\"1597\" \/>\n<h2 data-section-id=\"1cd1e7g\" data-start=\"1599\" data-end=\"1639\">5. Disclosure of Personal Information<\/h2>\n<p data-start=\"1641\" data-end=\"1681\">We may disclose personal information to:<\/p>\n<ul data-start=\"1683\" data-end=\"1946\">\n<li data-section-id=\"nahj3z\" data-start=\"1683\" data-end=\"1749\">Employees, subcontractors, or contractors assisting with works<\/li>\n<li data-section-id=\"11in2fl\" data-start=\"1750\" data-end=\"1816\">Suppliers or manufacturers for product warranties or materials<\/li>\n<li data-section-id=\"1ml0663\" data-start=\"1817\" data-end=\"1883\">Professional advisers including accountants and legal advisers<\/li>\n<li data-section-id=\"s9truy\" data-start=\"1884\" data-end=\"1946\">Government or regulatory authorities where required by law<\/li>\n<\/ul>\n<p data-start=\"1948\" data-end=\"2017\">We do not sell, rent, or trade personal information to third parties.<\/p>\n<hr data-start=\"2019\" data-end=\"2022\" \/>\n<h2 data-section-id=\"rb8to4\" data-start=\"2024\" data-end=\"2048\">6. Storage &amp; Security<\/h2>\n<p data-start=\"2050\" data-end=\"2189\">We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.<\/p>\n<p data-start=\"2191\" data-end=\"2328\">Personal information is stored securely and retained only for as long as necessary to fulfil business, legal, or regulatory requirements.<\/p>\n<hr data-start=\"2330\" data-end=\"2333\" \/>\n<h2 data-section-id=\"90vb0o\" data-start=\"2335\" data-end=\"2360\">7. Access &amp; Correction<\/h2>\n<p data-start=\"2362\" data-end=\"2513\">You may request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or outdated.<\/p>\n<p data-start=\"2515\" data-end=\"2575\">Requests can be made using the contact details listed below.<\/p>\n<hr data-start=\"2577\" data-end=\"2580\" \/>\n<h2 data-section-id=\"4agi09\" data-start=\"2582\" data-end=\"2606\">8. Privacy Complaints<\/h2>\n<p data-start=\"2608\" data-end=\"2715\">If you believe your privacy has been breached, please contact us so we can investigate the matter promptly.<\/p>\n<p data-start=\"2717\" data-end=\"2781\">If you are not satisfied with our response, you may contact the:<\/p>\n<h3 data-section-id=\"142qycv\" data-start=\"2783\" data-end=\"2843\">Office of the Australian Information Commissioner (OAIC)<\/h3>\n<p data-start=\"2845\" data-end=\"2882\"><span class=\"\" data-state=\"closed\"><a class=\"decorated-link\" href=\"https:\/\/www.oaic.gov.au?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener\">Office of the Australian Information Commissioner<\/a><\/span><\/p>\n<hr data-start=\"2884\" data-end=\"2887\" \/>\n<h2 data-section-id=\"oosh78\" data-start=\"2889\" data-end=\"2905\">9. Contact Us<\/h2>\n<p data-start=\"2907\" data-end=\"2977\">For privacy enquiries, access requests, or complaints, please contact:<\/p>\n<h3 data-section-id=\"1jodb22\" data-start=\"2979\" data-end=\"3012\">AB Plumbing &amp; Gas Solutions<\/h3>\n<p data-start=\"3013\" data-end=\"3059\">\ud83d\udce7 <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3016\" data-end=\"3039\">adam@abplumbingngas.com<\/a><br data-start=\"3039\" data-end=\"3042\" \/>\ud83d\udcde 0438 585 532<\/p>\n<hr data-start=\"3061\" data-end=\"3064\" \/>\n<h2 data-section-id=\"vm2l2t\" data-start=\"3066\" data-end=\"3095\">10. Updates to This Policy<\/h2>\n<p data-start=\"3097\" data-end=\"3216\">This Privacy Policy may be updated from time to time to reflect changes to our business practices or legal obligations.<\/p>\n<p data-start=\"3218\" data-end=\"3305\" data-is-last-node=\"\" data-is-only-node=\"\">The most current version will always apply from the date of publication on our website.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"z-0 flex min-h-[46px] justify-start\">\u00a0<\/div>\n<div class=\"mt-3 w-full empty:hidden\">\n<div class=\"text-center\">\u00a0<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<div class=\"pointer-events-none -mt-px h-px translate-y-[calc(var(--scroll-root-safe-area-inset-bottom)-14*var(--spacing))]\" aria-hidden=\"true\">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy AB Plumbing &amp; Gas Solutions ABN 81 207 616 203 Effective Date: [Insert Date] 1. Introduction AB Plumbing &amp; Gas Solutions (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) is committed to protecting your privacy and handling your personal information responsibly in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). 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